Terms & Conditions



Agreement Overview

These Terms & Conditions ("Terms") govern your access to and use of BotOS Inc.'s SaaS platform, AI applications, websites, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

This comprehensive agreement establishes the legal framework for your relationship with BotOS Inc. and outlines the rights, responsibilities, and obligations of both parties in the provision and use of our advanced AI-powered services.

Eligibility & Account Requirements

Age Requirement

You must be at least 18 years old to use the Services and enter into this legally binding agreement.

Account Security

You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

Account Management

BotOS may suspend or terminate accounts for violation of these Terms to protect our platform integrity.


License & Usage Restrictions

What You Can Do

BotOS grants you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes.

What You Cannot Do

  • Reverse engineer, decompile, or disassemble the Services
  • Use the Services to develop competing products
  • Resell, sublicense, or provide the Services to third parties without express written consent
  • Use the Services for unlawful, harmful, or abusive purposes

Customer Data Ownership & Processing

01

Data Ownership

You retain full ownership of all data you input into the Services. Your intellectual property remains yours.

02

Processing License

You grant BotOS a worldwide, royalty-free license to process, host, store, and analyze your data for service provision and improvement.

03

Data Responsibility

You are solely responsible for the accuracy, legality, and integrity of all data you provide to our platform.


Service Availability & Modifications

Our Commitment

BotOS strives for high availability and reliable service delivery, implementing robust infrastructure and monitoring systems to ensure optimal performance.

Service Changes

We reserve the right to modify, suspend, or discontinue parts of the Services at any time with or without notice to maintain security, improve functionality, or comply with legal requirements.

Note: While we cannot guarantee uninterrupted or error-free service, we work diligently to minimize disruptions.

Fees & Payment Terms

Billing Structure

Subscription fees are billed according to the plan selected during registration. Billing cycles are clearly defined in your account dashboard.

Refund Policy

All fees are non-refundable unless expressly stated otherwise in specific promotional offers or service level agreements.

Pricing Changes

BotOS reserves the right to adjust pricing with appropriate notice to users, typically provided 30 days in advance.

Intellectual Property Rights

BotOS Ownership

All rights, title, and interest in and to the Services, including software, AI models, documentation, and branding, remain exclusively with BotOS.

This includes but is not limited to:

  • Proprietary algorithms and AI models
  • User interface designs and layouts
  • Documentation and training materials
  • Trademarks and brand elements

Important: No rights are granted except as expressly set forth in these Terms.

Compliance & Security Requirements

Legal Compliance Obligations

Users must comply with all applicable laws and regulations, including but not limited to:

TCPA Compliance

Telephone Consumer Protection Act requirements for automated communications and consent management.

TSR Requirements

Telemarketing Sales Rule compliance for all sales and marketing communications.

Privacy Laws

HIPAA, GDPR, and other privacy/data protection laws applicable to your industry and location.

Industry Standards

Any industry-specific compliance obligations relevant to your business operations.

AI Output Responsibility

1

Output Accuracy

AI-generated outputs may be inaccurate, incomplete, or require human review. You are solely responsible for reviewing, validating, and approving all outputs prior to use.

2

Professional Verification

You agree not to rely on AI outputs for legal, medical, financial, or other regulated advice without independent professional verification.

3

Regulatory Compliance

You assume full responsibility for any use of AI outputs, including compliance with TCPA, DNC, HIPAA, GDPR, and all other applicable regulations.

4

Liability Disclaimer

BotOS disclaims all liability arising from your reliance on or misuse of AI outputs in any business or personal context.


Service Disclaimers

As-Is Service Provision

The Services are provided "AS IS" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

AI Output Limitations

AI outputs are not guaranteed to be accurate or error-free. Machine learning systems may produce unexpected or incorrect results that require human oversight.

Critical: Users must exercise appropriate judgment and verification when using AI-generated content.

Limitation of Liability

Damage Limitations

To the maximum extent permitted by law, BotOS is not liable for indirect, incidental, consequential, or punitive damages.

Financial Cap

BotOS's total liability for any claim is limited to the amount you paid for the Services in the twelve (12) months preceding the claim.

These limitations apply regardless of the legal theory on which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.


Indemnification Requirements

Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless BotOS and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of:

1

Service Usage

Your use of the Services in any manner, including both authorized and unauthorized usage patterns.

2

Terms Violations

Your violation of these Terms or any applicable laws, regulations, or third-party rights.

3

Content Responsibility

Any data, content, or materials you provide through the Services, including accuracy and legality.

4

Compliance Failures

Your failure to comply with applicable laws and regulations (including TCPA, DNC, HIPAA, GDPR, and others).

Governing Law & Dispute Resolution

Legal Jurisdiction

These Terms are governed by the laws of the State of Delaware, without regard to conflicts of law principles.

This choice of law provides consistency and predictability in legal interpretation and enforcement.

Court Jurisdiction

Any disputes shall be resolved exclusively in the state or federal courts located in Delaware.

Both parties consent to the personal jurisdiction of these courts for all matters arising under these Terms.

Terms Updates & Contact Information

Terms Modifications

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Continued use of the Services after updates constitutes acceptance of the revised Terms.

Contact Information

BotOS Inc.
info@ibotos.ai

For questions about these Terms or our Services, please don't hesitate to reach out to our legal team.